Support Account Setup
Subscribed Package
*
On-Demand (Standard)
On-Demand (Enterprise)
On-Demand (Large Enterprise)
Managed Services
Support Account Email
*
INFO
Please provide us with a valid email address (or a mailing-list address) that will be used for creating your support account and for all support related notifications.
After we have set up your support account, we will email you the login credentials and guidelines for posting and reporting support incidents.
Your support account will be set up on https://support.cloud.joget.com.
Domain Name Setup
Custom Domain Name
*
Yes, I will be using a Custom Domain Name
No, I will not be using a Custom Domain Name
Domain Name Setup
Custom Domain Name
*
Yes, I will be using a Custom Domain Name
No, I will not be using a Custom Domain Name
Domain Name Setup
Custom Domain Name
*
Yes, I will be using a Custom Domain Name
No, I will not be using a Custom Domain Name
Domain Name Setup
Custom Domain Name
*
Yes, I will be using a Custom Domain Name
No, I will not be using a Custom Domain Name
Account Name
*
INFO
If you are not using a custom domain name, your default URL to access your Joget DX server will begin with https://
AccountName
.od.joget.cloud/ or https://
AccountName
.ms.joget.cloud/.
If your preferred Account Name has already been taken and not available, we will contact you within 24-48 hours to request for a new one.
When you do have a custom domain name later, you can submit a request to set it up on our support site.
Your Custom Domain
*
INFO
Please ensure that you have already registered your custom domain name to be used with this site.
Make sure that it is a subdomain, e.g.
joget
.yourdomain.com.
After we have received your setup information, we will provide you with the Server IP Address for you to configure your custom domain name on your Domain Name Server.
SSL Certificate will be issued after we have verified and set up the domain name.
If you do not have a custom domain name now, you can request to set it up later. For now, select the other option, "No, I will not be using a Custom Domain Name".
Commencement
Preferred Commencement Date
*
Additional Info
INFO
We will confirm the preferred commencement date with you within 24-48 hours.
If you are subscribing to Joget Cloud Managed Services, please note that it is a BYOL (Bring Your Own License) service. Please ensure that you have purchased the related Joget DX Enterprise User Licenses separately and apply them to your instance at your own discretion.
Company and Contact Information
Company Name
*
Contact Name
*
Contact Email
*
Contact Number
*
After we have received the setup details, we will follow up with you via email. Please ensure that your email address is valid.
A copy of this setup details will be sent to your email for your record.
By submitting this form, you hereby agree to the terms stated in our
Privacy Policy
. Thank you for your support.
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